Shipping Policy

At Titanova, we're proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your titanium cookware.

1. General Shipping Information

We currently ship throughout the United Kingdom.

All our products are shipped from our warehouse in Asia. Shipping options, costs, and delivery times may vary depending on your location and the size of your order.

2. Processing Time

Orders are typically processed within 1 to 3 business days (Monday to Friday), excluding weekends and holidays.

During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.

3. Order Cut-off Time

Order cut-off time is 14:00 GMT (London time). Orders placed after this time will be processed the next business day.

4. Shipping Rates

Free Shipping – We offer free shipping on all orders, with no minimum purchase.

5. Estimated Delivery Times

Here's what to expect once your order is processed:

  • Processing Time: 1 to 3 business days (Monday to Friday)
  • Transit Time: 5 to 11 business days (Monday to Saturday)
  • Total Delivery Time: 6 to 14 business days
  • Order Cutoff Time: 14:00 GMT
  • Time Zone: (GMT) Greenwich Mean Time – London

Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.

6. Carriers

We work with trusted international and UK-based carriers, including:

  • DHL
  • UPS
  • Royal Mail
  • Evri

The carrier used for your order may vary depending on your location and current operational conditions.

7. Order Tracking

All orders include a tracking number. You will receive a tracking link by email as soon as your order is shipped, so you can monitor your delivery in real time.

You can also track your order anytime here by entering your tracking number or order number. Please allow 24 to 72 hours for the first tracking update to appear after dispatch.

8. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (BFPO) or restricted areas. Certain items may be subject to shipping restrictions depending on United Kingdom-specific regulations or carrier restrictions.

9. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.

10. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at support@titanovacookware.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.

11. Shipping Policy Update

We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page.

Last updated: 29/04/2026

12. Contact Information

Store name: Titanova

Company name: Bosh Scaling LLC

Company number: 32-0819289

Company Address: 1021 E Lincolnway, 8551 Cheyenne, WY 82001 United States

Warehouse Address: Lane 1177, Jianlan Road Meixu Street, Yinzhou District 315100 Ningbo, Zhejiang China

Phone: +44 7988 595861

We respond to all inquiries within 24 hours on business days.